SEMI-PRIVATE TRAINING RESERVATIONS

Training sessions are limited capacity and must be reserved via https://reserve.concentricfithealth.com/book. Sessions can be booked no more than 6 days in advance and will be unavailable on the calendar until then. The window to reserve your spot in a training session closes 1 hour prior to class start time. Session times will also disappear from the calendar once that time slot is full. Members receive text or email reminders for each reservation and one reminder text the day of. In your confirmation, links will be available to reschedule or cancel your reservation.

Members that arrive without a reservation may be asked to leave.

Unused weekly training sessions for Monday-Friday (3 times per week) must be used within the 4 week membership period. Training sessions do not roll over to the next month or 4 week membership period. For example, if the client travels and misses one weekday session in week 1, they can add that unused training day in week 2 or 3 but after week 4, that session is void and does not roll over to the next month. These "make-up" sessions are limited to additional 2 sessions each week within the allotted time frame.

LATE RESERVATION CANCELLATION or RESCHEDULE

A late cancellation fee of $15 (cancelling OR rescheduling your training session within 3 hours of the start time) will be charged to your card on file within 24 hours of your missed training session.

Concentric and its owners, employees, and associates reserve the right to offer make up or additional training sessions in select circumstances at their sole discretion. Please note that each circumstance is unique and election to make such an offer in one instance does not create the obligation to do so in another.

RESERVATION NO SHOW FEE

THERE IS A $15 FEE FOR NOT SHOWING UP TO YOUR RESERVED WORKOUT TIME.

The fee will be applied within 24 hours of your no-show training session to the card on file. Space is limited and this fee is to insure there is space for people that want to attend the workouts.

MEMBERSHIP AUTO-BILL, LATE FEE, CANCELLATION AND HOLDS

By signing up for a Concentric Monthly Training Membership (such as Semi-Private Training or Brazilian Jiu Jitsu), you are agreeing to monthly automatic payments and auto-renewals. Semi-Private Training memberships are auto-billed every 4 weeks. There is a late fee of $50 due in addition to the membership payment after 12pm on the 5th day of missed payment. You can cancel your Membership to Concentric Group Training at any time. Please note that you must cancel your membership before it renews for a subsequent month in order to avoid being charged for the next month’s Membership. If you cancel your Membership, it will be effective at the end of your last paid for month of membership. You may cancel at any time with a written note to concentricfithealth@gmail.com.

To put your membership on hold or "pause," send a written note to concentricfithealth@gmail.com with the start and end dates of your hold. Memberships will be held for a maximum of 6 weeks. After 6 weeks, there will be a $50 hold fee billed every 4 weeks until the membership is reinstated or cancelled.

NO REFUNDS

REFUNDS WILL NOT BE PROVIDED FOR ANY MONTHLY MEMBERSHIP, 6 MONTH MEMBERSHIP, OR PROMOTION. WE DO NOT PROVIDE CREDIT, REFUNDS, OR PRORATED BILLING FOR MEMBERSHIPS THAT ARE CANCELLED MID-MONTH OR MID-TERM. If you choose to cancel your Concentric Group Training Membership mid-month, your cancellation will be effective at the end of your last paid for month of membership. Concentric and its owners, employees, and associates reserve the right to offer refunds, discounts, or other consideration in select circumstances at their sole discretion. Please note that each circumstance is unique and election to make such an offer in one instance does not create the obligation to do so in another.